Returns

Because many of our pieces are custom-made or personalized, each item is created specifically for you. For this reason, all finished orders are final sale and are not eligible for refunds.

Custom Orders & Adjustments

We understand that custom jewelry may sometimes require adjustments. Where possible, we’re happy to accommodate reasonable changes such as ring size adjustments or minor modifications. 

These requests are reviewed on a case-by-case basis and may be completed free of charge or for a small fee depending on the work required.

Once a piece is finalized and approved, full refunds are not available.

Ring Size Exchanges

If your ring does not fit, we may be able to offer a size adjustment or exchange within 90 days after delivery. Shipping costs may apply.

Repairs 

If your item arrives with a defect caused by our craftsmanship, please contact us through our contact page within 14 days of delivery.

We will repair or replace the item at no cost if the issue is confirmed to be a manufacturing fault.

Damage caused after delivery, including everyday wear, accidents, misuse, or improper care, is not covered.

Questions?

If you have any questions about your order, customization, or adjustments, please contact us through our contact page.